CSCA is located in Guatemala, home of one of the best telephony infrastructures in the world with fiber optic connections to three oceanic fiber optic cable connections. Several high bandwidth connections with Miami allow data transmission between CSCA and locations in North America to be as quick, or quicker, than what is available from remote locations in the U.S.
Region Guatemala is the most prominent country in the Central American region, with a population of more than 12.5 million people. During recent years, Guatemala has enjoyed an economic boom. It has become one of today’s most promising emerging markets within Latin America. Guatemala has a democratically-elected government, and a constantly-improving political environment leading to stability and sustained economic growth, one of the highest in Latin America in recent years. Due to its strategic geographical location, Guatemala is called “The Bridge of the Americas”, as it is in the middle of two important markets.
Our proximity to the United States allows for quick response to demands. One of the most important advantages that Guatemala has to offer is it’s location in the central time zone, with no more than a 2-hour difference with the rest of North America. (GMT -6 hours year round). Guatemala is just a short flight away from many US Cities. There are multiple direct flights from Miami & Dallas via American Airlines. US Airways flies from Charlotte. Delta flies direct from Atlanta. United Airlines flies from Los Angeles. Continental Airlines offers direct flights from Houston and New York City.
The country has a cost-efficient labor pool of 4.1 million known for its modern technical training and data entry abilities. Over 2 million are computer literate with a strong analytical component. With a population of more than 170,000, Guatemala has the largest number of university students in the Central American region (27% of the Central American university population is in Guatemala). Many of these students have studied in private schools where English is taught as a second language, often by American teachers. And last but not least, Guatemala offers the ability to service the Spanish-speaking American market! Guatemalan Spanish is considered to be a very neutral Spanish and is easily understood by different Spanish speakers.